Newsletters

Stop Judging

»Posted on Jan 24, 2018 in Performance, Retention | 0 comments

Employers can increase employee engagement by tying individual contributions to the company’s overall performance. Aligning people with purpose requires clarified expectations and a trusting relationship between the employee and supervisor. Traditional performance appraisals undermine this trust. Honest constructive feedback violates social norms according to the NeuroLeadership Institute. Feedback sounds like judging. Neither the giver nor the receiver is comfortable with judging. That is why people judge high, and judge nice. More than 400 large companies have removed ratings from their performance appraisal processes and have abandoned the traditional review of previous performance. There is a lot of convincing evidence that demonstrates how bad the...

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#MeToo

»Posted on Nov 27, 2017 in Civility, Mitigating Liability | 0 comments

More than a million people have shared their Twitter posts since Alyssa Milano encouraged survivors of sexual harassment and assault to publicly post their #MeToo status this past October. The last time sexual harassment came to the forefront was when Anita Hill spoke out about Clarence Thomas in 1991 at his televised Senate confirmation hearing.  Even though Thomas joined the Supreme Court; Hill’s testimony is credited for a dramatic increase in sexual harassment complaints with the EEOC. Companies should anticipate history to repeat. When a disaster hits the news, especially local news, employees should be reminded of the company’s position and plan. It makes employees feel safe and assured that the company is looking out for their ...

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The Lonely

»Posted on Oct 25, 2017 in Civility, Engagement | 0 comments

Vivek Murthy, M.D. identified loneliness as a serious health condition when he was the U.S. surgeon general. The human brain is wired to be social. Being social helped protect us from predators and increased our ability to get food. Because of that wiring, loneliness creates stress and stress can elevate the hormone cortisol and inflammation which leads to disease. Chronic stress also reduces pre-frontal cortex brain function that controls abstract thinking, emotional regulation and decision making. A number of variables may have caused the feeling of loneliness to double since the 1980s in America. Several factors have increased – the use of technology, living alone, telecommuting, independent contractors and population age which may...

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13% Increase in Productivity

»Posted on Sep 26, 2017 in Engagement, Performance | 0 comments

Stanford’s Graduate School of Business’ five-year study of nearly 24,000 workers and almost 2,000 bosses resulted in 6 million measurements to determine the impact of management on productivity. Each worker averaged four managers a year to determine the outcomes from a good manager contrasted with a poor manager.  The findings revealed a 13% increase in productivity when replacing a poor manager with a good manager. Being a good manager is complex, requiring several skillsets and perhaps most of all is self- awareness.  According to a recent Gallup poll, 75% of respondents reported experiencing abusive behavior at work sometime in their career; of people who quit their jobs, at least 50% quit because of their bosses; and 70% of ...

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Social Media Vigilantes

»Posted on Aug 28, 2017 in Compliance, Mitigating Liability | 0 comments

A Twitter account @YesYoureRacist started after the march in Charlottesville to solicit the identities of those who were photographed marching in the Unite the Right rally. The social media campaign used those identities to encourage employers of the protesters to terminate the protesters’ employment.  It wasn’t just Cole White who was identified and lost his job due to this social media campaign. His well-documented story presents an example for employers. The Top Dog restaurant in California denied firing White. Their statement to the Washington Post said Cole voluntarily resigned and we accepted his resignation. It went on to say, “We do respect our employees’ rights to their opinions. They are free to make their own choices...

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