The Lonely

»Posted on Oct 25, 2017 in Civility, Engagement | 0 comments

Vivek Murthy, M.D. identified loneliness as a serious health condition when he was the U.S. surgeon general. The human brain is wired to be social. Being social helped protect us from predators and increased our ability to get food. Because of that wiring, loneliness creates stress and stress can elevate the hormone cortisol and inflammation which leads to disease. Chronic stress also reduces pre-frontal cortex brain function that controls abstract thinking, emotional regulation and decision making. A number of variables may have caused the feeling of loneliness to double since the 1980s in America. Several factors have increased – the use of technology, living alone, telecommuting, independent contractors and population age which may...

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13% Increase in Productivity

»Posted on Sep 26, 2017 in Engagement, Performance | 0 comments

Stanford’s Graduate School of Business’ five-year study of nearly 24,000 workers and almost 2,000 bosses resulted in 6 million measurements to determine the impact of management on productivity. Each worker averaged four managers a year to determine the outcomes from a good manager contrasted with a poor manager.  The findings revealed a 13% increase in productivity when replacing a poor manager with a good manager. Being a good manager is complex, requiring several skillsets and perhaps most of all is self- awareness.  According to a recent Gallup poll, 75% of respondents reported experiencing abusive behavior at work sometime in their career; of people who quit their jobs, at least 50% quit because of their bosses; and 70% of ...

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Finding Time

»Posted on Jun 26, 2017 in Engagement, Performance | 0 comments

Peter Drucker identified a shift in work from muscle to mind in the late 1950’s which led to the term knowledge worker.  Many knowledge workers stay after work, arrive early or work at home to find time to think about what needs to be done, or give a project the deep thought it requires. One reason people are working outside of work hours is work hours are consumed by meetings. Meetings are necessary and effective when well run. Even when meetings are well run, too many or poorly timed meetings result in wasted time. In a typical meeting, three people do 70% of the talking. Susan Cain, author of Quiet: The Power of Introverts in a World That Can’t Stop Talking encouraged introverts to prepare for what they want to say in meetings and...

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Invest in the New Hire

»Posted on Jan 30, 2017 in Engagement, Retention | 0 comments

Onboarding is a human resource process that introduces new employees to the company and their positions.  A well-structured onboarding program reduces turnover and gets employees to be productive faster. Fredrick Herzberg’s motivation theory is often referred to as the Two-Factor Theory. The two factors are hygiene and motivation. Hygiene factors include working conditions, salary, security, quality of supervision and policies. Motivation factors include achievement, recognition of achievement, advancement and growth. Herzberg created a matrix of hygiene and motivation. Ideally a company rates highly in both areas resulting in highly motivated employees with few complaints. So what does his theory and onboarding have in common? Hygiene ...

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BYOD—Where’s The Party?

»Posted on Nov 3, 2014 in Compliance, Engagement, Mitigating Liability, Newsletters, Performance | 0 comments

Bring your own device (BYOD) is anything but fun. Every employer needs to address employees’ personal communication devices. More and more employers have decided it’s better to let employees use their own devices to manage their business and personal lives. Employers and employees risk privacy breeches along with countless other headaches. Policies to protect both parties are difficult to write and manage. A one size policy does not fit all. The nature of the business and what kind of data it uses will determine what legal obligations exist. Developing a BYOD policy requires legal advice after the employer decides in which direction to move. One thing all employers will have in common is the need to continuously evaluate and revise their policies as new risks...

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