Blog

January 26, 2019

The Bystander Effect

It is time for business to take a wide look at anti-harassment training.  There is evidence to support that training raises awareness of what harassment is and that it is prohibited.  One problem is most employees will not be self-aware enough to acknowledge they may be the harasser.  Helping employees become aware of the level of civility in their workplace and the harm of micro-aggressions may be time well spent. But getting employees to report an incident of harassment is the big job. Creating a safe and respectful workplace may open the path to reporting harassment. Research and popular culture […]
November 25, 2018

Know Me Warts and All

The term “employee engagement” is more than 30 years old. Employers are still trying to figure out how to improve engagement. Perhaps we missed the target because we didn’t pay attention to its definition. William A. Kahn who coined the term defined it as “simultaneous employment and expression of a person’s ‘preferred self’ (displaying real identity, thoughts and feelings) in task behaviors.” The more one can be oneself at work, the more likely the person will stay and be personally engaged in performing their job. Business being business is entrenched in rules, efficiency, and management by objectives to control and […]
October 21, 2018

Workplace Silence

Alyssa Milano requested her followers use #metoo just over a year ago. Since then, we have all become extremely aware of the scope of unreported sexual harassment incidents. Employers’ standards for preventing harassment have been raised.  The Equal Employment Opportunity Commission’s most recent guidance includes “create and maintain an environment in which employees feel comfortable reporting harassment to management.” The fact is people who are not in power are not comfortable reporting much of anything to management. Organizational psychology has demonstrated that people impose censorship on themselves when communicating upward even when their intent is constructive.  People impose this self-censorship […]
September 24, 2018

Purpose Powers People

In 1962, the purpose of business was simple; use your resources and engage in activities to increase profits according to Milton Friedman, a leading economist of the time. Friedman stated an executive has direct responsibility to his employer. “That responsibility is to conduct business in accordance with their desires, which generally will be to make as much money as possible while conforming to the basic rules of the society.” Profit as a purpose increased individual greed and created a workforce focused solely on a paycheck. Society pushed back with a workforce who checked out, who came to work to do […]