February 21, 2022

Allyship Leads to Celebration and Calibration

Employees want to know how they are doing and what future opportunities they have with their company. If they don’t hear it from you, they will hear from a headhunter. Employers are increasingly moving toward a coaching mentality to support and develop their workforce. But change seems slow and hard. Employers must shift their thinking from measuring performance to improving performance. Performance appraisals are submitted late, if at all without prompting because the process has historically been to criticize and compare. No matter what you call it, it comes out telling someone they are not good enough. No one likes […]
January 24, 2022

Quid Pro Quo

There is a reciprocal relationship between employee and employer. According to the Social Exchange Theory (SET), people make decisions measuring the cost and reward of actions and relationships. The hypotheses of recent  performance science studies published in “Frontiers in Psychology,” were that work stress due to COVID-19 significantly affects employees’ task performance, contextual performance (managing good relationships) and adaptive performance (adapting to perform consistently). It is difficult to maintain consistency in operations and service given the uncertainty COVID-19 has created. In addition to job-related stress, people are distracted by the pandemic environment that has affected work patterns, workloads, and relationships. This study […]
December 11, 2021

Being In-between

We’ve been between two states of being since February 2020. We have lived in this state of unknowing and uncertainty for almost two years. Occasional glimmers of the light at the end of the tunnel only disrupt us. Uncertainty is a social threat creating anxiety and reducing resilience.   “Burn-out” made the ICD-11 (International Classification of Diseases – 11th Revision) in May of 2019. It is defined as an occupational phenomenon. It’s characterized by a feeling of depletion or exhaustion; mental distance, negativism, or cynicism about one’s job; and reduced professional effectiveness. It is not a medical condition, but a […]
September 23, 2021

It’s Nice to Put a Face to a Name

Working in an office for forty-plus hours, Monday through Friday, is outdated. It’s so 2019! Virtual work is here to stay. The pandemic transformed work-life, and the transformation isn’t over. According to a recent survey by The Conference Board, more than a third of U.S. workers may leave their jobs within six months to find a flexible work arrangement. Flexible work location was ranked higher than better pay and career advancement. Rebecca Ray, Executive Vice President of Human Capital at The Conference Board, said, “…Employees are much less willing to embrace the rigid, conventional work policies of the past about […]