Civility
September 23, 2019
People should be treated with basic kindness. The way we treat each other establishes our relationships. People don’t need a reason to be kind. Yet kindness has a powerful impact. Kindness generates connectivity and trust. Research has shown kindness increases productivity, prosocial behaviors and can even improve health. The Association of Professional Executives of the Public Service of Canada (APEX) conducted a comprehensive study which revealed shocking comparisons between the most civil teams and the least civil teams. Respectful teams possess 26% more energy; 30% increase in feelings of vitality and are 30% more motivated and likely to acquire new […]
June 24, 2019
There is a stigma associated with suffering. People don’t want to show it and onlookers don’t want to see it. Grieving the loss of a loved one is a private sadness. Caring communities come together to support those in grief. Workplaces promise a sense of community yet have much to learn to better support an employee’s grief. A recent article in Harvard Business Review When a Colleague is Grieving shares research and insight of how workplaces and managers can support employees in grief. Many people are familiar with the five stages of grief described as a steady process from denial, […]
January 26, 2019
It is time for business to take a wide look at anti-harassment training. There is evidence to support that training raises awareness of what harassment is and that it is prohibited. One problem is most employees will not be self-aware enough to acknowledge they may be the harasser. Helping employees become aware of the level of civility in their workplace and the harm of micro-aggressions may be time well spent. But getting employees to report an incident of harassment is the big job. Creating a safe and respectful workplace may open the path to reporting harassment. Research and popular culture […]