Performance

February 26, 2013

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Performance

Feedback Is A Gift

Anytime one receives a gift, the right thing to say is Thank you. Whether you cherish the gift, throw the gift away or re-gift it; the giver should be thanked. A gift and feedback have so much in common. Whether feedback is positive or negative, and regardless of whether the feedback will be used or not the proper response of gratitude remains. Delivery has a lot to do with our ability to accept feedback gracefully. Organizations in general have had a tough time providing employees feedback. Most organizations force the feedback once a year during the annual performance appraisal. During […]

January 28, 2013

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Performance

Optimize the Most Valuable Asset

Several terms depict managing a workforce: human capital management, talent development and performance management. The understanding of each of these terms is varied. Perhaps the new terms are an effort to move from a narrow view of employee discipline to making the best of each employee’s work-life. Yet, many organizations continue to focus on discipline or corrective action; others add the performance appraisal process; and some look at the effort to optimize the employee’s life from recruitment to retirement. There are several strategies to increase employee engagement, and many can be considered performance management, or talent development strategies. Performance management […]

September 27, 2012

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Performance

Too Focused To See

People continue fill each day to its maximum. As the world appears to get smaller and move faster, lack of time to relax, think and plan may lead to poor choices, anxiety and incivility. There is a myth that the Indians didn’t see Columbus’ ships because they couldn’t relate to such a large object on the water. It’s believed the myth is based on Captain Cook traveling to Australia. The aborigines didn’t acknowledge the ship until men approached the shore by canoe. Was it that the aborigines couldn’t see the big ship? Social scientists exploring this phenomenon of perceptual blindness […]

July 2, 2012

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Performance

Engaging Employees

Companies with a highly engaged workforce have 26% higher revenue per employee, according to a WorkUSA survey of over 13,000 respondents. This survey’s analysts linked engagement scores with business measures. Those measures may include sales, customer satisfaction, profit, absenteeism and turnover. There are many definitions for engaged employees. This survey defined engagement as the combination of commitment and line of sight. Committed employees are proud to work for their companies and motivated to help drive success. Line of sight refers to the focus and direction that guides employee efforts. These employees can see how their efforts contribute to the company’s […]