Performance

June 1, 2010

Targeted Training

Training in areas of management, leadership and communication have the greatest potential impact on business. Yet, they are the least applied training skills. Fortunately, a positive return on investment can often be achieved with as little as the 15% who typically apply the training. The research of Advantage Performance Group & BTS, Inc. revealed 70% of participants tried new methods after training and went back to old methods; 15% used it and achieved valuable results; 15% did not try it. Return on investment depends on the on the 15% who use the newly trained skill. Failure to apply training is […]
January 1, 2010

A New Year

Often at the end of the year, people review everything that was not accomplished. It’s similar to the feeling many get Sunday evening when they wonder what happened to the weekend, but on a grand scale. People resolve that the new year will be different. They resolve to make adjustments, to be happier, richer and wiser. Human resource professionals resolve to update the Employee Handbook, audit wages, make time to see every employee and get out of hosting the holiday party. Supervisors resolve to write honest, direct performance appraisals, give more atta-boys and work less hours. Unfortunately, by February most […]
December 1, 2009

The Road To Recovery

Labor costs are falling and productivity is increasing. Employers are finding new ways to boost profits, including technological changes to increase machine output. Companies are reaching their limits of how much can be produced with the current workforce; even with consistent overtime. How much is too much to ask of employees? According to Watson Wyatt and World at Work, employers’ cost cutting has contributed to a sharp decline in morale and commitment. Forty-one percent of top performers surveyed believe pay and benefit changes have had a negative effect on quality and service; 29% have lost confidence in management’s ability to […]
July 1, 2009

Re-Orientation

Employee orientation, now referred to as onboarding is a human resource tool that may be repurposed to re-orient employees to their companies. Onboarding is a systematic approach to integrate a new employee with the company. It is a process that is frequently overlooked or poorly executed. However, when onboarding is done effectively, employees become productive faster and voluntary turnover is lower. There is a great deal of evidence that onboarding increases employee engagement. The process is designed to reduce stress of the new employee, familiarize the employee with the company’s culture, products, procedures and how their job functions contribute. Watson […]