December 2, 2013
December 2, 2013
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There may be reasons why employees cannot be corrected in a timely manner. Those reasons don’t matter. What matters is the employee continues to do something incorrectly or behave poorly. When employees are finally told about the poor performance or conduct, managers should expect them to be surprised. The employee has been breaking small rules, or getting away with less than adequate performance for a while. Both parties may well ask, “What makes this mistake or incident different?” Employees will be especially surprised if they just received a positive performance appraisal. The performance appraisal process isn’t perfect and neither are […]
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September 24, 2013
September 24, 2013
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Open office designs promote flexibility and space conservation. When combined with multiple electronic communication systems an interruption-rich work environment is created. Evidence shows exhaustion, error rates, stress, anxiety and physical ailments increasing with frequent interruptions. A Rice University study published in the Academy of Management Review distinguished four types of work interruptions; intrusions, breaks, distractions and discrepancies. The study looked at the type of work and the personality style of the employee to discuss the impact of each type of work interruption. An intrusion is defined as an unexpected encounter initiated by another person that brings an individual’s work to […]
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August 28, 2013
August 28, 2013
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Performance appraisals have received a lot of criticism over the past several years. Most supervisors and employees dislike the whole process. Perhaps because it is a process; an annual paper exercise requiring the supervisor to make judgments about each direct report. There is a great deal of information available about what’s wrong with performance appraisals. In 2010, Samuel Culbert wrote a book titled Get Rid of the Performance Review. His primary arguments include the top-down evaluation, lack of honesty, focusing on past performance and ratings negatively affecting teamwork. What needs to be explored is why companies evaluate employee performance. Some […]
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June 26, 2013
June 26, 2013
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One-half of the new employees hired leave their positions within one year, according the Dan Heath co-author of Decisive: How To Make Better Choices in Life and Work. This suggests employers are too quick to hire and the candidate may be too quick to accept. Heath offers these reasons for poor decisions; narrow framing such as “whether or not thinking;” confirmation bias; short-term emotions; and overconfidence. The acronym WRAP is used to combat these decision villains. Widen your options. Whenever you find yourself in the “whether or not” decision, stop. Allow that thinking to be an alarm. One technique is […]
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