The Great Recession has increased the workloads of 80% of employees according to a recent Workforce Management online poll of over 700 HR professionals. Of those with greater workloads, 80% reported a decrease in engagement as well as more than 40% reporting an increase in employees’ health problems. Overloading employees does not appear to gain greater market share or profitability. High performance companies have a high-energy, high- performance workforce. Tony Schwartz, author of several books including Be Excellent at Anything studied violinists, athletes, nurses, teachers, police officers and others to evaluate what excellent performers do differently than others. He recommends […]