Policies are designed to provide employers control and employees consistency. Ideally, supervisors receive policy training to provide guidance to employees prior to issues arising. Today, it’s difficult to keep up with the consequences of workplace technology. The world is becoming turbulent faster than companies are becoming resilient, according to management guru, Gary Hamel. Usage of personal cell phones with cameras, non-work use of e-mail and the Internet, and illegal downloads of software onto company equipment are areas sometimes neglected in handbooks and policy manuals until issues arise. The National Labor Relations Board decision (see Legislative Update) demonstrates the legal control […]