August 30, 2012
August 30, 2012
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One of today’s most significant employment trends is older workers who are staying employed and planning to remain employed. People have been extending their work years since the early 1990’s. Workers 55 and older made up 12.9% of the workforce in 2000. According to the Department of Labor, that group will be 20% of our workforce by 2015. A 2010 survey conducted by the Employee Benefit Research Institute showed workers 50 and older who planned to retire at or before 62 declined to 7.4%. Health care expense is the single cost factor that keeps people from retiring. The economic downturn […]
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July 25, 2012
July 25, 2012
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Workplace monitoring has become commonplace. Employers need to be aware of the federal Wiretapping Act which prohibits the interception of stored voice-mails and live telephone calls. There are exceptions for employers. Employers may monitor telephone communications if it is done as an ordinary course of business. The exception is designed for employers who need to maintain quality control of their telemarketing or customer service operations. Other legitimate business exceptions include protection of trade secrets, and ensuring compliance with non-compete agreements. The Electronic Communications Privacy Act (ECPA) is an amendment to the Wiretap Act, extending oral and wire communications to electronic […]
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July 2, 2012
July 2, 2012
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Companies with a highly engaged workforce have 26% higher revenue per employee, according to a WorkUSA survey of over 13,000 respondents. This survey’s analysts linked engagement scores with business measures. Those measures may include sales, customer satisfaction, profit, absenteeism and turnover. There are many definitions for engaged employees. This survey defined engagement as the combination of commitment and line of sight. Committed employees are proud to work for their companies and motivated to help drive success. Line of sight refers to the focus and direction that guides employee efforts. These employees can see how their efforts contribute to the company’s […]
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April 27, 2012
April 27, 2012
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The number one reason managers do not hold people accountable is fear of harming the relationship. Ironically, the relationship is damaged by not bringing issues out in the open. Successful managers must believe in the people they manage. People cannot hide their true emotions. Being authentic is a requirement of good management, because words comprise less than 10% of our communication. People constantly communicate through body language, sounds and tone. Research shows how well people perceive non-verbal communication. Recent ostracism research of Kipling Williams, Ph.D. Professor at Purdue University-Lafayette demonstrated the subject’s dorsal anterior cingulate cortex became fully activated as […]
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