Today, employers have an opportunity to select from a pool of qualified applicants. Using behavioral interviewing to select the star performer makes sense as long as your environment supports outstanding employees. Graham Jones, cofounder of Lane4, an international performance consultancy works with Olympic athletes and business professionals. He sees many similarities in the two groups. He declares elite performers are not born but made. Though specific skills are required, the most important is mental toughness. Jones draws these parallels; both groups love pressure, compete only with themselves, focus on long-term success with a detailed plan for achievement, use competition, desire […]