strategic management

February 10, 2014

Hire Slowly

Take time to evaluate the need for the position whether it’s a newly created position or a replacement. Align the need to the business purpose. If a job description exists, review and revise it. Know and incorporate the skills, aptitudes, and work style of the best performers in the position or a similar position. Refine the purpose statement to include key words designed to be optimized in search engines. Identify the functions critical to the position and describe the level of authority. The qualifications must be relevant, tied back to the essential functions and objective, such as two or more […]
December 2, 2013

Avoid Mistakes When Correcting Others

There may be reasons why employees cannot be corrected in a timely manner. Those reasons don’t matter. What matters is the employee continues to do something incorrectly or behave poorly. When employees are finally told about the poor performance or conduct, managers should expect them to be surprised. The employee has been breaking small rules, or getting away with less than adequate performance for a while. Both parties may well ask, “What makes this mistake or incident different?” Employees will be especially surprised if they just received a positive performance appraisal. The performance appraisal process isn’t perfect and neither are […]
October 31, 2013

Behaviors Lag Behind Policies

The purpose of the Women’s Bureau was to establish policies to promote the welfare of wage-earning women, improve their working conditions, increase their efficiency, and advance their opportunities. The Bureau was established by the Department of Labor in 1920, the year women won the right to vote and comprised 21% of the gainfully employed in this country. It grew out of an agency named Women in Industry Service which investigated the readjustment women were having after World War I. Like the Women in Industry Service, the Women’s Bureau investigated working conditions and industries accepting female employees. Subsequent reports by this […]
September 24, 2013

Interruption-Rich

Open office designs promote flexibility and space conservation. When combined with multiple electronic communication systems an interruption-rich work environment is created. Evidence shows exhaustion, error rates, stress, anxiety and physical ailments increasing with frequent interruptions. A Rice University study published in the Academy of Management Review distinguished four types of work interruptions; intrusions, breaks, distractions and discrepancies. The study looked at the type of work and the personality style of the employee to discuss the impact of each type of work interruption. An intrusion is defined as an unexpected encounter initiated by another person that brings an individual’s work to […]