August 26, 2019

Feedback Sucks

The sympathetic nervous system lights up in response to negative feedback. This is the “fight or flight” system.  The brain is focused only on survival when it’s activated. “Focusing people on their shortcomings doesn’t enable learning. It impairs it.” according to researcher, psychology and business professor Richard Boyatzis. A recent article by Marcus Buckingham and Ashley Goodall in Harvard Business Review stated we rely on three theories to improve performance in others. Each is flawed. The source of truth; that I am more aware of your weaknesses than you are; the process of learning, is like filling up an empty […]
February 11, 2015

Email Is The New Water Cooler

The National Labor Relations Act (NLRA) provides employees with the right to self-organize or join a labor organization and to engage in concerted activities. Historically, employees gathering at the water cooler is considered protected, concerted activity. Activities become concerted when an employee is representing other employees or when more than one employee is speaking. This becomes a protected activity when the topic is about work conditions, such as wages and hours or seeking representation. Non-unionized private sector employers as well as unionized employers are forbidden to interfere with this employee right. Employers need to be aware that their policies can […]
November 3, 2014

BYOD—Where’s The Party?

Bring your own device (BYOD) is anything but fun. Every employer needs to address employees’ personal communication devices. More and more employers have decided it’s better to let employees use their own devices to manage their business and personal lives. Employers and employees risk privacy breeches along with countless other headaches. Policies to protect both parties are difficult to write and manage. A one size policy does not fit all. The nature of the business and what kind of data it uses will determine what legal obligations exist. Developing a BYOD policy requires legal advice after the employer decides in […]
June 26, 2014

Resist The Rescue!

Some managers, especially those new to the role, believe they need to know everything. They see themselves as the “answer-man” or the go-to-person. This thinking reduces one’s confidence and works against the role of manager, coach or leader. Managing is getting things done through others, using people as resources; not directing each action. Responding to others’ questions with answers feels good. A manager may see herself as a servant-leader, but that is not the case. This person isn’t a leader but a firefighter who is always in reaction mode putting out one fire after another. It may feel good to […]